Samsung appears to be still investigating the issue, but the postponement of its launch does seem like Samsung could be staring at a more serious hardware problem.
Samsung hasn't responded yet to this news, so should we hear back, we'll update this post.
Samsung has postponed the Galaxy Fold's launch events in Hong Kong and Shanghai, which were originally scheduled for April 23 and 24, days after some units of the $2,000 foldable phone encountered major display issues.
While it's poor communication on Samsung's part (reviewers say that there was no disclaimer on the phones), it's also an easily solvable one once the word is out. "There was also an instance where substances found inside the device affected the display performance", the spokesperson said.
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Bottom line: The Galaxy Fold has gotten off to a rough start and Samsung is canceling some press events to limit further reputation damage. We are encouraged by the excitement around the Galaxy Fold. Samsung was quick to issue a statement saying this is not a cause of concern and the launch of the Galaxy Fold will continue as planned.
Reporters from The Verge, Android Central, Bloomberg, CNBC and more have all insisted they have encountered similar issues with the phone's panel that have suffered from broken displays. Remember, last week a few Galaxy Fold units in the hands of early tech reviewers were fatally damaged in two scenarios. Chinese rival Huawei Technologies Co Ltd has also announced a folding handset, the Mate X.
"We will take measures to strengthen the display protection", the statement continued.
At the very least this will mean more obvious warnings not to peel stuff off the screen - something Samsung engineers presumably thought that people wouldn't do.
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