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Uber's CEO Apologizes After London Ban, Mayor Backs Talks

27 September 2017

US ride-hailing firm Uber is prepared to make concessions as it seeks to reverse a decision by London authorities not to renew its license in the city, which represents a potentially big blow for the fast-growing company, a newspaper reported. In a particularly worrying case reported by The Guardian, a man who worked for Uber was allowed to continue working despite an allegation of sexual assault.

The news from London's transportation regulator called Uber "not fit and proper to hold a private hire operator license", thus issuing-at least for the moment-a death blow to the company in the European hub.

Khosrowshahi, who took over the position as Uber's CEO last month, said it's his responsibility to help the company with its next chapter and will appeal TfL's decision.

"Uber operates in more than 600 cities around the world, including more than 40 towns and cities here in the United Kingdom", the company said. "On behalf of everyone at Uber globally, I apologize for the mistakes we've made".

In the coming months, Londoners, Mayor Khan, TFL and Uber will all be fighting for and against the app and it's recent controversial actions.

Uber through a series of tweets said that it would challenge the decision in court.

Uber has also been kicked out of Germany and Spain but was able to return to both countries after agreeing to only employ licensed taxi drivers.

"I have every sympathy with Uber drivers and customers affected by this decision but their anger really should be directed at Uber", Khan said in a response posted on the website on Saturday.

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The mayor of London has proposed Monday, discussions with Uber about its license revoked with a bang Friday, the tension soothing after the apology by the boss of the company.

Lyft has already signalled it is looking at expansion outside the USA, and if it enters the London market Uber would face its first well-funded competitor in Europe.

This added fuel to the suggestions that attacks on Uber had been trumped up following pressure on London mayor Sadiq Khan by lobbyists.

Still, Uber's got a serious problem on its hands right now and may lose a substantial market, unless it can get its licensing figured out post-haste.

It flagged up Uber's approach to how medical certificates were obtained - for example, drivers using an online GP service via video rather than having a check in person as the regulations insist.

Regulators also expressed concern over Uber drivers' potential use of Greyball, a controversial software program Uber has used as far back as 2014.

"This was one of the odd things around the TfL notice yesterday is they are the ones who do all of the checks and license the drivers".

As it stands, Uber's licence ends on September 30 but they have said they will definitely be appealing the decision.

Uber's CEO Apologizes After London Ban, Mayor Backs Talks