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Microsoft launches Surface hardware subscription model

07 August 2017

The Surface Plus program is described by Microsoft as a "flexible financing" option available exclusively in the USA at Microsoft Stores and online at Microsoft.com. As an added benefit, Surface Plus will also get you a 30-day, no-questions-asked return policy on your Surface, as well as a year of free in-store technical support.

The gist of the program is that, when you buy any Surface, you'll have the option to enroll in a 24-month repayment plan at 0% interest. Upgrades can be made after 18 months in the consumer plan, and users will be offered service and support from Microsoft stores, with the options to opt-in to the Microsoft Complete extended service plan.

Another analyst, Charles King of Pund-IT, said that while the Surface financing plans will likely be popular for people in job training and professional programs where Microsoft Office is the dominant productivity platform and in schools where students use Microsoft applications, it won't appeal much to schools and students that have adopted Chromebooks and Google Docs.

For example, a Surface Pro with Core m3 processor, 4 GB RAM, and 128 GB storage is $799, but with the Surface Plus program it's $33.29 a month for 24 months.

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Also on Tuesday, Microsoft unveiled Surface Plus for Business, a similar monthly-payment plan for small-to-medium businesses that buy Surface devices. See program FAQs and Terms and Conditions for additional information.

Surface Plus also offers a free year of support in Microsoft's stores. It's a simple plan to enable customers to jump on the hardware that Microsoft has so meticulously created.

Microsoft is advertising the Surface Plus program as the ideal solution for students. Extended service plans are also available at extra cost. Instead of paying the entire cost of a laptop or tablet upfront, this new plan spreads payments over two years on a contract.

Before the schools begin this August, Microsoft will be launching their student plan making it easy for the students to own a Surface device. Business can finance over 18, 24, or 30 months and can upgrade devices after 12 months on the 18-month term.

Microsoft launches Surface hardware subscription model